Isoka MP urges public workers to improve service delivery

POLITICS

By ZPP Newsroom

Source: Lusaka Times

Isoka MP urges public workers to improve service delivery
Isoka Member of Parliament Jairo Simbeye has made a passionate appeal to public service workers in the district, urging them to elevate their standards of duty and enhance overall service delivery. Speaking during a recent administrative engagement, Mr. Simbeye stressed that civil servants form the backbone of national development and must align their efforts with the government’s broader agenda for economic transformation and decentralization. The legislator pointed out that bureaucratic inertia and slackness among public officers directly hinder the timely execution of developmental projects, particularly in rural constituencies like Isoka. He noted that citizens look to public institutions for prompt and efficient assistance, making it imperative for workers to shed complacency and embrace a culture of high performance and accountability. Highlighting the vital role of local administrative structures, Mr. Simbeye underscored that the effective utilization of resources, such as the Constituency Development Fund (CDF), heavily relies on the proactive participation of civil servants. He cautioned that delays in processing community projects or attending to public grievances undermine the massive investments being made by the central government to uplift rural livelihoods. The call comes at a time when the Zambian government is heavily pushing for decentralized governance, shifting more responsibilities and financial resources to local councils and districts. Observers note that while policy frameworks are increasingly progressive, the bottleneck often lies at the implementation level, where institutional red tape and a lack of urgency can stall community progress. Local stakeholders have largely welcomed the legislator’s remarks, calling for sustained monitoring and performance appraisals within public offices. Mr. Simbeye concluded by assuring public workers of the government's commitment to addressing their operational challenges, but firmly maintained that ac